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the second floor of this hotel has an entrance directly to the St. james shopping mall this is also the floor for the bar and restaurant of the hotel car parking is very poor near non existing at the hotel ..... ncp multi story car parks close by at £20 per night.....

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Reception staff very nice , nothing was any bother for them. Room spacious and clean.

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Hotel was fine, room was adequate, only 1 towel for 2 people

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good hotel with well equipped rooms. Near to bus and rail station. usually go to see a show playhouse theatre is across road from this hotel. omne centre also across road has good range of restaurants and cinemas.

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Nice clean, well run hotel. Handy for city centre and all usual local facilities. Although not an issue for me wheelchair access a bit limited but this is primarily due to the location of the entrance. however concierges' particularly George, more than able and willing to give assistance. Excellent breakfast as one would expect and a decent cup of coffee, an absolute must to keep you going! Restaurant prices are standard city centre prices so no real shocks there. Rooms clean and tidy but if you want to watch tv there is a limited number of channels and reception is a bit iffy on some. that being said there are foreign language channels plus some radio stations so not all bad. BTOpenzone internet available throughout the hotel but not sure if its chargeable as I have a BT a/c and accessed it for free. reasonable speed for a shared connection usually running ar 3-4 MBps. Overall a good experience and I would certainly return. There are a limited number of car parking spaces, charged, I think, at £15 a day. Probably best to park at hotel if driving there and use buses/taxis as Edinburgh is a complete nightmare to drive around, worse than it's ever been.

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nice and central for princess street, shopping , theatre and cinemas.